A smart Fullerton in a smart Singapore

Story and photos by Dr. Michael Lim The Travelling Gourmet TM

Copyright all rights reserved

The irrepressible and indomitableTraveling Gourmet TM goes to the Presidential Suite of the iconic Fulleron Hotel that was the General Post Office, for the VIP…

MEDIA Launch of Tapendium in-room tablet in the Fullerton and Fullerton Bay Hotels. Tapendium is a composite word made up from “Tap” and “Compendium”. Guests in the Fullertons hotels can now get Hotel Info, order In-Room Dining, use Guest Services like ask the Concierge to help with the luggage or order a Mercedes limousine, get the weather forecast, order a Buckwheat or Micro-Gel pillow from the Pillow Menu and more! It is now digital and paperless! All rooms now have a Samsung tablet which the guests can use. As mio amico, Giovanni Viteralle, the GM of the Fullerton hotels explained, “We’re the first hotels in Asia to have this in our rooms! Our guest satisfaction has increased. At the touch of a button on screen our guest scan order room service, make a dining reservation and many other things. We also reduce paper for the environment and manpower to talk to the guests on the phone, as well as increase revenue”. Affable Giovanni is from the Costiera Amalfitana (Amalfi Coast) in ITaly and goes back every year in the summer so he does not lose his Italian touch…

 

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Dr. Michael Lim The Travelling Gourmet TM or in Italian “Il Turista Buongustaio” with mio buon amico, Giovanni Viteralle, GM of Fullerton Hotel and Fullerton Bay Hotel

So much information at my fingertips…

I tried out the Tapendium Samsung in-room tablet and found it to be user-friendly. When I went to order Room Service Dining and clicked on the Town Signature Beef Burger, I could choose the ‘doneness’, add cheese, select my condiments, etc…and it even had recommendations for a glass of Tiger Beer to go with the burger! Using Nox hardware, the data is secure and each tablet costs the hotels about $560 with the hotels paying a monthly software licence per month to Tapendium. Tapendium is an Australian company that started in 2014, and the CEO, affable Steve Wooding told me of his expereinece as a hotelier previously with the Whitbread group in the UK plus the Crown Hotels and Casinos of Australia. After the Launch, there was coffee and scrumptious Salmon canapes on brown bread, Mini Burger Sliders, Chicken Rice Balls and Lime Macarons! Alas there was no champagne but I enjoyed all these munchies in the high-ceilinged Presidential Suite number 225, which has an area of 2,169 square feet with a baby grand piano, plus a glass enclosed verandah with 20 feet high Doric columns…and costs S$6,880++ per night…The digital revolution has begun…nicht wahr… 🙂

 

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Dr. Michael Lim The Travelling Gourmet TM with the CEO of Tapendium, Steve Wooding

 

 

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With Tapendium and Grand Piano in the Presidential Suite of the Fullerton

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About thetravellinggourmet

As a renowned Travel, Food & Wine Writer he has travelled the world in a keen & indomitable pursuit of exotic delicacies & fine wines. His articles have been published in over 20 prestigious publications, both local & international. Dr. Lim has toured and trained in Wine Evaluation & Oenology in most of the world's top wine producing areas from France to Australia. The Travelling Gourmet says, "Gastronomy has no frontier. These are the gastronomic voyages of The Travelling Gourmet. My unending mission. To explore strange new cuisines, to seek out new wines and new culinary experiences, to boldly go where no gourmet has gone before...." Have pen, will travel. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any other information storage & retrieval system, without permission from Dr. Michael Lim The Travelling Gourmet and/or MSN. Material may be works of fiction. Names, characters, places and incidents may be true but may also be products of the author's imagination or are used fictitiously. Any resemblance whatsoever to actual person or persons, either dead or living, events, or locales may be entirely and purely coincidental and unintentional. No part of this website may be used to villify others or for criminal purposes. Interests: Travel, Food, Wines, Cooking, Wine Appreciation, Parachuting, Languages, Music, Reading, Swimming, Hunting, Ballet, Fencing, Archery, Anthropology and more... The Travelling Gourmet is a copyrighted trademark. All rights and photos reserved. No part may be reproduced without permission.
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